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| In order to provide the
best possible service and make sure your order arrives in perfect
condition we follow these guidelines: |
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All orders ship within 2 to 3 business days of receipt. Transit times will vary by destination. |
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Rush service is available and these orders ship within
24 hours excluding weekends and holidays. Additional charges will
be applied.* |
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Standard shipping is offered within the lower 48 states.
For Alaska and Hawaii additional charges will be applied.* We currently do not ship our products internationally. |
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Due to the sensitive/perishable nature of our
chocolates we do not ship to P.O. Boxes.
Please include apartment or suite numbers. |
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We are not responsible for incorrect or undeliverable
addresses. |
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Orders are shipped with signature release and
will be left at the door if no one is available to receive the package.
BT McElrath is not responsible for packages taken from unmonitored
destinations. If signature is required it must be requested when ordering. |
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Shipping and handling charges are per address
and calculated using the chart listed below. |
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Minnesota state sales tax of 6.5%, Minneapolis sales tax of 0.5%, Minnesota stadium taxes of .15%, and transit taxes of .25% will be added to applicable sales. Sales tax is added based on shipping address. |
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We may need to contact you to make alternative
shipping arrangements if necessary. |
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| *ADD $12.00 to the charges listed
below |
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| Shipping
and handling rates per recipient address as follows: |
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| Cool Weather Shipping Policy |
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COOL
MONTHS
October 1 to March 31
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PURCHASE AMOUNT |
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ADD |
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| Up to $14.99 |
$9.00 |
| $15 to $29.99 |
$10.00 |
| $30 to $45.99 |
$11.00 |
| $46 to $60.99 |
$12.00 |
| $61 to $99.99 |
$16.00 |
| $100.00 and over |
$20.00 |
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| Warm Weather Shipping Policy |
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| Seasonal warm weather and climates require
additional precautions and shipping materials. We do not ship over
the weekend. History has shown that the package may sit in a high
temperature environment. Therefore we cannot guarantee Monday deliveries.
We may need to delay shipments or make special arrangements to insure
quality. Additional charges apply for these shipments. Thank you for
your understanding. |
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WARM
MONTHS
April 1 to Sept 30
These orders will ship on Monday, Tuesday
and Wednesday |
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PURCHASE AMOUNT |
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ADD |
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| Up to $14.99 |
$16.00 |
| $15 to $29.99 |
$17.00 |
| $30 to $45.99 |
$18.00 |
| $46 to $60.99 |
$19.00 |
| $61 to $99.99 |
$23.00 |
| $100.00 and over |
$27.00 |
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| Returns |
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| B.T. McElrath guarantees that you will
be completely satisfied with your purchase of our chocolates. If you
are not satisfied for any reason return your order within one week
of receipt. We will refund or replace the product, whichever you may
decide. |
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Please ship your return to:
Product Returns
B.T. McElrath Chocolatier, Inc.
2010 East Hennepin Ave.
Minneapolis, MN 55413 |
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| We ask that you include a letter of explanation
about your concerns and specify if you wish a replacement or refund.
Also include the shipping label on the outside carton of your order. |
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